Ralphs Grocery Store Complaints and Reviews

  • Horrible customer service1 votes
  • Uncaring employees1 votes
  • No follow-up1 votes
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I purchased Knott Berry Farm tickets on 7/2/14 and I was told by the cashier that the tickets were good until the end of 2014. When I tried to used the tickets at the park, I was told they were not valid and expired on 11/1/2014. I contacted the store manager Sandra Leal, Steve and Sharon at the Gardena Ralph's on Redondo Beach Blvd, and I was given the run around by the manager and the employees... Read more

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I want to report The Cashier’s name is Jackie E. And Supervisor's name is Wendy Madison The incident took place on Sunday October 19, 2014 at 7:00 PM at Ralph’s grocery store at 3827 Culver Center, Culver City, CA 90232. Summary: 1-The cashier gave me and my husband a nasty rude racist attitude, yelled at us and humiliated us infront of our kid and other employees and customers. 2-She reused a... Read more

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I have been going to this store for 18 months. Recently, too many empty shelf's, product's that I buy missing for weeks. Store has a large turnover of help, seems that morale is as low as it gets. Tired of this store not having what I need. So bad I now drive 14 extra miles (one way) to the store on Rt. 8 just north of Butler, PA. They ALWAYS have what I need on the shelf's...unlike store 07458.... Read more

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They need to stop these calls ASAP!!!!! Add comment

After getting turned down for a free email offer (card loaded via email but did not take) at the Ralphs located on Le Conte Ave store at UCLA, LA, CA-called customer service. “Dead From The Neck Up” describes the mentality level of the two Ralphs customer service reps I spoke with trying to resolve a “Betty Crocker Free Offer” via email. 888-437-3496 Customer Service??? Rep #1 – 11/18/13 –... Read more

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Please don't close Ralphs in Sylmar CA and replace with a Food For Less store. Ralphs is the only descent grocery store we have and I do not like Food For Less and will never shop there. Ralphs is conveniently close to my home and now I will have to leave the city to shop at another store, i.e., Trader Joes (close to my office). Please reconsider shutting down Ralphs. I and many in the... Read more

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I am not sure where I bought it we had been to several stores but I think it was Ralph's It was manufactured September 27 2010. As close and I can make out the lot number was 10048 or the 48 was PH to hard to tell and the rest of the numbers were 1061403. But the problem was that each can as we went through the case had no flavor only Soda Water. I was very disappointed for one thing although... Read more

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I was Shopping in the Store on 02/25/13 at 8pm. was looking for the bread, walk by another Shopper who started calling me names and saying crazy bizzar comments about this is there community I dont belong here and used profanity, Another customer over heard as well. I was shocked to say the least coming from that individual. Si I went to the Manager on duty at that time told him what happend... Read more

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Ralph's grocery store continuously runs ads in their weekly flyer on various items, then running out before the weekly sale ends. When asked for a rain check on that particular item, their answer was, "I can't find the item in the flyer, if you find it let me see. Can't find it, Oh it's in store ad and we don't issue rain checks for those". That's *** in my opinion. EIther honor the... Read more

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Ralphs Grocery Store - RALPH'S Grocery Store 3601 Foothill blvd. Pasadena, CA
1 of 3

I volunteer at a youth center in Los Angeles.(Need I say more? They have nothing. Nothing.) I tried to buy Boo-Berry cereal that was marked down. I take 3 buses to the youth center.(It's LA, need I say more?) Ana-Manager, was horrible. I needed 1 large box for 40 cereal boxes. Ana just stared at me? She just stared? I said, "I will wait here all night until someone helps me." 4 times I had... Read more

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